our team

Our name and reputation is only as good as our people - and we never forget this. It is our ability to listen to people's needs that enables us to provide the right answers. By building a relationship with each and every customer, we develop a clear understanding of their requirements and maintain a position of trust, essential when entering into a sale.

Our experienced staff have been head hunted to ensure we deliver the highest standards of service at all times. Not only are they experienced and mature consultants, they also hold formal professional qualifications in what they practice – so you can be assured of the highest standards from anyone you deal with from moreetc.

As a professional agency, moreetc are committed to sponsoring staff to take professional examinations and are enthusiastic members of the NAEA. The NAEA technical awards that our staff either hold or are studying to complete ensure everyone you deal with at moreetc has a good grasp of the important subjects relating to estate agency, including: Health and Safety, Security and General Law, Law Relating to Residential Property Sales, Practice Relating to Residential Property Sales and Property Appraisal and Basic Building Construction. This demonstrates our commitment to providing our clients with a top quality informed service ensuring our staff offer expert guidance and a thoroughly professional standard.'

our partners

And, to deliver the right blend of services you need, moreetc have partnerships with various professional specialists – including home stagers, HIP providers, conveyancers, financial advisors, surveyors and removals experts – to help ensure you receive a holistic, complete, and ultimately, smooth and easy home moving experience.

our credentials

Our staff hold formal qualifications with the National Association of Estate Agents and, as full members of the Ombudsman for Estate Agents, you can be assured of the highest possible, ethical and professional standards from our team, at all times.

National Association of Estate Agents (NAEA) The NAEA is the UK's leading professional body for estate agency. Its goals are to uphold good practice and high professional standards. It offers its members professional training and qualifications that enable them to provide the highest standards of service to customers. As a member of the NAEA you will be dealing with experienced and professional agents that have signed up to and practice undertake in accordance with a very strict code of practice.

Ombudsman for Estate Agents (OEA) This OEA provides a free, independent facility for resolving complaints between members of the public who buy, sell or let property and the agents they deal with. It can award compensation where they believe it appropriate to do so. The OEA also has a Code of Practice, approved by the Office of Fair Trading, the provisions of which are mandatory on member agencies. Being a member of the OEA means you can be confident about our approach and, if you ever feel disadvantaged, you will have access to an independent body for resolving any complaints.